Case management and back office processing made easy

Alcyon is a platform developed to meet your changing business needs today and tomorrow.

Alcyon is a unified, dynamic, high performing and scalable photo enforcement case management
and processing platform. Alcyon enables cases and incidents to be automated, monitored,
and processed end to end, removing the complexity of managing multiple systems and processes.

Designed as a unified platform for photo enforcement case management and processing,
Alcyon has been developed to manage all stages of the infringement lifecycle.

The platform is equipped with extensive capabilities including automated workflow management
and a flexible business rules engine allowing for easier management and control of processes.

The platform also has field service management capabilities and customer care capabilities,
making Alcyon one of the most comprehensive and powerful processing platform.

Field Service Management
Is a state of the art business enablement tool that combines resource and asset management
into a simple and seamless solution.

Customer Care
A smart and innovative Computer Telephony Integration (CTI) solution that provides your call centre
with simplified and consistent information, enabling improved efficiency and customer satisfaction.